Knowledge Management Performance Research Articles

Knowledge management–performance nexus: Mediating effect of motivation and innovation

PurposeThe current study has a two-fold purpose. Firstly, it aims to analyze the extent to which knowledge management (KM) affects the performance of individuals (task and contextual) on the one hand and that of organizations (product or service, perceived and financial) on the other hand. Secondly, it proposes to investigate the mediating effect of motivation and innovation in the relationship between KM and individual and organizational performance.Design/methodology/approachPartial least squares structural equation modeling (PLS-SEM) was employed in this study, with mediation analysis performed using advanced PLS-SEM techniques. A total of 1,284 respondents from organizations in both the public and private sectors were included in the sample.FindingsThe findings emphasize that KM has a more significant direct effect on individual performance compared to organizational performance. Concurrently, in terms of indirect influence, it is found that KM, through motivation and innovation, has a positive and significant effect on both individual and organizational performances, with a higher influence on the organizational one.Originality/valueThe originality of the work can be noted in designing two different structural models to represent the proposed relationships at the individual and organizational levels. These findings could provide organizational decision makers with empirical evidence, helping them (1) internalize the significance of the KM process in organizations as well as its subsequent effects on individual and organizational performance and (2) identify factors that mediate variable relationships.

Knowledge management and fashion retail performance: the moderating role of product complexity

PurposeThis study explores the role of knowledge management capabilities (KMCs) in enhancing competitive advantage and organisational performance in fashion retailing. Employing the resource-based view (RBV) and knowledge-based view (KBV) perspectives, it investigates the interplay between managing knowledge effectively and fashion products’ complexity. The goal is to provide new insights into optimising KMC for greater agility and success in the fashion retail industry.Design/methodology/approachThe study analysed survey data from 322 US fashion retail professionals using partial least squares structural equation modelling (PLS-SEM).Findings The results revealed that knowledge infrastructure capability enhanced both competitive advantage and organisational performance significantly. In contrast, knowledge process capability did not significantly affect competitive advantage, it improved organisational performance. Importantly, product complexity moderated the relationship between competitive advantage and organisational performance negatively.Practical implications This study underscores the necessity for retailers in the fashion industry to enhance their KMC to bolster competitive advantage and organisational performance, while it also acknowledges product complexity’s effect on these strategies. These insights offer actionable guidance for industry leaders to optimise knowledge management to navigate the rapidly evolving retail landscape.Originality/value This research offers novel insights into the interplay of product complexity and KMC in fashion retail and highlights the unique effects on competitive advantage and organisational performance valuable for both academia and industry.

Exploring the Role of Open Knowledge in Higher Education: A Comprehensive Review and Future Prospects

The research focuses on exploring the theoretical foundations and historical development of open knowledge in higher education. The primary objective is to analyze the impact of open knowledge on knowledge management, intellectual capital, and overall performance in academic institutions. By synthesizing insights from various studies, the findings highlight open knowledge as a pivotal and contemporary trend in higher education. The research underscores the crucial role of technology, emphasizes the financial implications, and examines the intricate relationships between knowledge transfer, intellectual capital, and innovation. In conclusion, the study contributes to a comprehensive understanding of how open knowledge influences diverse aspects of higher education, providing valuable insights for future developments in this dynamic field. 

Knowledge Management and Organisational Performance in selected Foam Manufacturing Firms in Lagos State, Nigeria

Knowledge Management and Organisational Performance in selected Foam Manufacturing Firms in Lagos State, Nigeria

Bibliometric Analysis: The Evolution of Entrepreneurship among Islamic Boarding School Students from an Islamic Economic Law Perspective

The increasing interest in entrepreneurship among students of Islamic boarding schools within the framework of Islamic economics has garnered significant scholarly attention. This research employs bibliometric analysis by accessing the Scopus database to examine research trends related to entrepreneurship among Islamic boarding school students from 1996 to 2024. The aim is to identify research trends related to entrepreneurship among students. The research results indicate a growing interest in student entrepreneurship in Islamic boarding schools, particularly in 2019 and 2022. The focus is on entrepreneurial orientation, knowledge management, innovation, implementation strategies, and organizational performance. Visualization network analysis is highly relevant to the Islamic Economic Law Perspective and efforts to combine religious values with modern business principles in the context of Islamic boarding schools. This research has broad implications, not only for developing theory and understanding of Islamic entrepreneurship but also for shaping practices and policies that support entrepreneurship development based on Islamic values in Islamic boarding schools and the general public.

The Linkage Between Knowledge Management Practices and Sustainable Business Growth: Empirical Evidence from Nigeria

Purpose: The objective of this study is to examine the correlation between knowledge management (KM) and lasting company expansion within a specific group of family enterprises located in Lagos State, Nigeria. The study encompasses an examination of six distinct sub-variables, namely knowledge sharing, knowledge training, knowledge capture, knowledge transfer, knowledge acquisition, and knowledge application, in relation to the variable of knowledge management. Additionally, it considers four dependent sub-variables, namely profitability, number of employees, customer base, and market share, in relation to the variable of sustainable business growth.
  
 Methods: A survey research methodology was employed in this study to examine the correlation between knowledge management and business performance among a specific group of family companies located in Lagos State, Nigeria. This article employed a cross-sectional survey research design and utilised a quantitative technique. This design was adopted based on the research topic and its associated research questions. This paper utilised the previous research methodology employed by Olubiyi, Egwakhe, Amos, and Ajayi (2019), Olubiyi (2019), Olubiyi, Lawal, & Adeoye (2022), Olubiyi (2022), and Olubiyi, Jubril, Sojinu, and Ngari (2022). The study employed a cross-sectional survey approach and focused on a population of family businesses, specifically owners/managers of selected small and medium-sized enterprises (SMEs) in Lagos State, Nigeria.
  
 Results and Conclusion: The findings is consistent with the conceptual framework and these studies (Fulgence, Hu, Larbi-Siaw, Tuo, & Gnahe, 2022; Ge & Campopiano, 2021; Ha, Lo, Suaidi, Mohamad,& Razak,2021; Hernández‐Perlines, Moreno‐García, & Yáñez‐Araque, 2017; Inkinen, 2016; Majid, Mahmud, 2019; Marija, 2022; Olubiyi, 2020; Patwary, Alwi, Rehman, Rabiul, Babatunde, & Alam, 2022; Santoro, Messeni-Petruzzelli, & Del Giudice, 2021; Shafique, Kalyar, Patwary, Alwi, Rehman, Rabiul, Babatunde, & Alam, 2022; Shafique, Kianto, & Beh, 2022; Su, & Daspit, 2021; Tan, Hii,. & Cheong, 2022; Torabi, & El-Den, 2017; Zamfir, 2022). Furthermore, the findings of the research validate the empirical data about the correlation between knowledge management strategies and the long-term viability of family enterprises. Evidence suggests that the growth of enterprises in Lagos State, Nigeria is significantly influenced by several factors such as knowledge training, knowledge generation, knowledge capture, information sharing, knowledge transfer, and knowledge application. The data analysis demonstrated a significant correlation between knowledge management techniques and the long-term survival of family firms (R2=0.252, F(6, 461)=27.167; p<0.05).
  
 Research implication: The report acknowledges that its findings and implications are specific to Lagos, Nigeria, with a primary focus on family enterprises. Hence, the research might be further extended by conducting comparable studies on major corporations in Nigeria or other regions. In order to enhance the generalizability and reliability of the findings, it is advisable to increase the sample size by incorporating a larger number of respondents through the use of new data collection methods. The primary obstacle in getting objective performance metrics in the majority of family businesses in Lagos State, Nigeria, was the lack of data. Consequently, non-financial performance indicators were employed as a solution.
  
 Originality/value: The objective of this study is to examine the correlation between knowledge management (KM) and sustainable business growth within a specific group of family companies located in Lagos State, Nigeria. This study enhances the understanding of knowledge management strategies employed by owner-managers in family businesses, making it relevant to entrepreneurs, policymakers, and scholars. The research presents an innovative analysis of current sources, specifically focusing on the primary metrics employed to assess the knowledge management and sustainable business expansion of family enterprises. This study addresses the want for enhanced lucidity and comprehension within the family business industry.

Knowledge Management and Organization Performance; A Critical Review of Literature

Purpose: The performance of any organization relies on its available human resources. Organization performance has continuously been a concerned of management teams, owners, shareholders and researchers. Globally, most of organizations are overwhelmed by various forces which affecting their capability to endure and perform as expected. Trends of the twenty first century have pressed organizations to seek the best way to survive and excel in the turbulent environment. This study aimed to examine the effect of knowledge management and organization performance.
 Methodology: Desktop review was used to examine empirical review associated with knowledge management practices and performance
 Findings: The study found that knowledge management improves organizational performance. However, there are varying relationships between knowledge management practices with organizational performance.
 Unique contribution to theory, practice and policy: This study informs management and other actors of organization on the necessity of knowledge management as an important resource organization ought to have for it to have competitive advantage.

A Conceptual Framework for Measuring Organizational Performance through Knowledge Management and Training

This paper proposes a comprehensive conceptual framework designed to evaluate organizational performance by integrating knowledge management (KM) strategies and training initiatives. In contemporary business environments, where knowledge serves as a primary asset, organizations increasingly recognize the critical role of effective knowledge management and training programs in enhancing performance. However, existing frameworks often lack holistic approaches that consider the interplay between these two vital components. Drawing upon theoretical insights from organizational theory, human resource management, and knowledge management literature, this framework synthesizes key dimensions and indicators essential for assessing organizational performance. The proposed framework incorporates elements such as knowledge creation, acquisition, dissemination, utilization, and retention, intertwined with tailored training interventions aimed at enhancing employee competencies and capabilities. By delineating these interconnected dimensions, the framework offers a systematic approach for organizations to evaluate the efficacy of their knowledge management and training initiatives in driving organizational performance. Furthermore, the framework provides a basis for future empirical research and practical applications in diverse organizational contexts, fostering a deeper understanding of the intricate dynamics between knowledge management, training, and organizational performance.

Gauging the Impact of the Digital Ecosystem and Skill on SMEs’ Performance

Mastering the digital ecosystem has become crucial to a business’s continued success in recent years. Therefore, Malaysia has started producing entrepreneurial graduates with high entrepreneurial characteristics. To assess the effectiveness of the Malaysian university curriculum in entrepreneurship, this paper therefore tries to gauge the impact of the digital ecosystem and digital skills on the performance of university graduates in small and medium-sized enterprises (SMEs). Primary data was collected from 321 university alumni who are entrepreneurs using purposive sampling. Findings demonstrated that digital ecosystem factors such as knowledge management, e-readiness, and ICT utilization influence SME performance. Digital skill also depicts a positive significant relationship with SME performance. Overall, the findings imply that management involvement in fostering the empowerment of the digital ecosystem and digital skill in business management is required. In addition, universities’ curricula must prioritize the focus areas and strategies for developing a more positive digital ecosystem and digital skill. 

Unlocking Internet of Things (IoT) for Enhanced Knowledge Management and Organizational Performance: A Case Study of Diverse Industry Players in the Philippines

Web 3.0 resulted in the increased decentralization of information, especially upon the emergence of the Internet of Things (IoT). IoT has revolutionized data transfer and has since reshaped knowledge management in organizations. This research focuses on how the IoT enables real-time data sharing and its impact on enhancing knowledge management and business processes in various local businesses. The study examines how five Philippine enterprises utilize the IoT through a qualitative embedded cross-case analysis. Several methods, like interviews, focus groups, and questionnaires, helped gather insights into how the IoT influences knowledge management processes. The research follows a case study approach, and the findings reveal that IoT boosts the generation, storage, sharing, and utilization of knowledge, aiding organizations in enhancing operational efficiency and product and service quality, thus improving business processes. Further, the research offers insights into the IoT possibilities. It provides practical recommendations for seamless integration through the companies' capabilities that enhance their knowledge management and operational results, gaining insights for strategic implementation.

Investigating the relationship between knowledge management and team performance based on common evaluation framework

Investigating the relationship between knowledge management and team performance based on common evaluation framework

Investigating the relationship between knowledge management and team performance based on common evaluation framework

Investigating the relationship between knowledge management and team performance based on common evaluation framework

Nexus between customs electronic business and organizational performance: The mediating effect of knowledge management

The purpose of the study is to examine the effect of customs electronic business (CEB) on knowledge management (KM) and organizational performance (OP) in the Jordanian Customs Department (JCD), as well as to examine the effect of KM on OP. It also seeks to determine whether KM mediates the relationship between CEB and OP. A survey was conducted on 250 persons from the JCD. However, 230 questionnaires were retrieved, and 204 questionnaires were valid for statistical analysis. The partial least squares structural equation modelling (PLS-SEM) is used to evaluate and test the study model. According to the findings of this study, it is evident that CEB has a positive significant effect on OP and KM. The findings also showed that KM in the JCD mediates the association between CEB and OP.

Determinants of Economic Sustainability: Exploring the Role of Knowledge Management with the Mediating Influence of Green Innovation in Pakistani Manufacturing SMEs

This study investigates the interconnected dynamics of knowledge management, green innovation, and economic performance within the context of manufacturing Small and Medium-sized Enterprises (SMEs) in Lahore, Pakistan. The primary objective is to explore the impact of knowledge management on the economic performance of SMEs and ascertain the mediating role of green innovation in this relationship. The study adopts a quantitative research design grounded in positivism, targeting a population of manufacturing SMEs operating in Lahore. A sample size of 300 managerial-level employees is selected using a simple random sampling strategy, and data is collected through a survey instrument. The findings of the study reveal a significant positive effect of knowledge management on the economic performance of SMEs, affirming the crucial role of effective knowledge-sharing practices in fostering economic success. Furthermore, the study identifies a significant mediating effect of green innovation, highlighting the importance of incorporating environmentally sustainable practices in the innovation processes of SMEs. This research contributes novelty by contextualizing these relationships within the specific industrial landscape of Lahore, Pakistan, filling a gap in the existing literature. The incorporation of green innovation as a mediator adds a unique dimension to the study, emphasizing the relevance of sustainable practices in driving economic performance for SMEs in Lahore.

Organizational Psychology Analysis in the Context of Knowledge Management for Employee Performance Improvement

Knowledge management has become a key aspect in enhancing organizational competitiveness in the current era of information and technology. Organizations that can effectively manage knowledge tend to be more innovative and adaptable to environmental changes. This research aims to make a significant contribution to the understanding of the interconnection between organizational psychology, knowledge management, and employee performance. The study employs a comprehensive examination of previously published works, utilizing qualitative analysis to achieve a thorough comprehension of the subject, spanning the timeframe from 2016 to 2023. The study's findings indicate that, in the face of the challenges posed by the globalization era and intensifying business competition, companies need to adopt a holistic approach that combines Organizational Psychology Analysis with the concept of Knowledge Management. This approach allows companies to understand and enhance employee performance by gaining in-depth insights into the psychological factors influencing individual behavior within the organization and optimizing knowledge utilization.

Knowledge Management and Organizational Performance: The Mediating Role of Dynamic Capabilities

Knowledge Management and Organizational Performance: The Mediating Role of Dynamic Capabilities

Analysis of Communication, Knowledge Management, Teamwork, Ability, and Performance of Private Sector Employees in the City of Semarang

The objective of this study is to scrutinize the impact of communication, knowledge management, teamwork, and capability on the performance of employees. The research utilized a quota sampling technique, involving a total of 344 employees. The factors under investigation were communication, knowledge management, teamwork, capability, and employee performance. The results from the hypothesis testing indicated that communication significantly improves employee performance. Moreover, it was discovered that capability considerably augments employee performance via knowledge management and teamwork. The research emphasizes the crucial contribution of capability in enhancing employee performance. It was also verified that knowledge management and teamwork significantly contribute to employee performance. To sum up, this study offers important perspectives on the elements affecting employee performance, underlining the significance of communication, knowledge management, teamwork, and capability.

Role of Organizational Culture on Relationship between Knowledge Management and Teacher's Performance for National Security

The safety and security of any nation depend on its organizational culture, knowledge management and teachers' performance. Good organizational culture leads to good performance, likewise, knowledge management helps in improving good organizational culture which in general can lead to safety and security in any State. This paper explores the role of organisational culture in the relationship between knowledge management and teacher's performance for national security. The study has two research objectives and two research hypotheses. The study adopted a quantitative research design. The population was 7986 out of which 370 were selected. The sample was selected using a multi-stage sampling technique. The data was collected via a questionnaire. Survey questionnaires were distributed and analyzed using Smart PLS (4.0) statistical software. The findings revealed a positive relationship between knowledge management and teacher performance. It further highlights the importance of effective knowledge acquisition, sharing, storage, and application processes. Equally, the moderating role of organizational culture indicates that a strong and supportive culture enhances the impact of knowledge management on teachers’ performance. The study recommends among others that; government and educational administrators in Sokoto State should model cultural values and take responsibility for nurturing the desired culture. The Ministry of Education should put in place policies promoting effective teacher management and engagement, which are critical for developing a positive image for any educational organisation and creating a strong organisational culture.

Effect of knowledge management on organizational performance of Central Statistics Agency (BPS) of Cilacap Regency

The research objective is to analyze the effect of knowledge management on organizational performance. The research method uses descriptive quantitative methods, using questionnaires as the primary data collection tool. Many data analysis techniques use linear regression analysis. The results of this study indicate a significant positive relationship between knowledge management and organizational performance at BPS Cilacap Regency. It is proof that the implementation of knowledge management practices in the organization contributes significantly to the improvement of performance. The results of the analysis also show that aspects of knowledge management as structured knowledge, knowledge sharing, and the use of information technology have a positive impact on organizational performance.

PENGARUH EMPLOYEE HAPPINESS DAN KNOWLEDGE MANAGEMENT TERHADAP KINERJA INOVASI PADA PT. ASTRA TOYOTA AUTO 2000 ASIA AFRIKA BANDUNG

This research was conducted to determine the effect Employee Happiness and Knowledge Management on Innovation Performance at PT. Astra Toyota Auto 2000 Asia Africa Bandung. This research uses quantitative methods with descriptive and causal research types. Sampling was done by non-probability sampling method or saturated sampling technique, with a total of 54 respondents. The data analysis technique used is descriptive analysis and Partial Least Square-Structural Equation Model (PLS-SEM) with the SmartPLS 4.0 analysis tool, The results of this study indicate that there is a positive and significant relationship between Employee Happiness and Innovation Performance, Employee Happiness and Knowledge Management, Knowledge Management and Innovation Performance as well as an indirect relationship between Employee Happiness and Innovation Performance through Knowledge Management. So that in improving innovation performance, paying attention to employee happiness and the application of knowledge management needs to be improved at PT. Astra Toyota Auto 2000 Asia Africa Bandung.